The Australian Financial Complaints Authority (AFCA) can give consideration to a issue you have got about a credit, finance or loan item you've got together with your monetary company.
This site describes the kinds of complaints AFCA can give consideration to about credit, loans and finance items, and what you should do next if you'd like to create a problem to us.
There are numerous things we canвЂ™t think about; as an example вЂ“ if your issue has to do with the degree of an overdrawn cost or rate of interest enhance. Nonetheless, we possibly may have the ability to look at a grievance about a charge or fee if it's been improperly determined or placed on your account. There are some exclusions that are specific relate to credit complaints.
Detailed information regarding these different sorts of credit, loan and finance services and products can be obtained to assist you determine if you'd like to whine to us.
If you're a business that is small there is certainly particular information regarding company credit and loans in the Information for smaller businesses page.